CRM Factory logoCRM Factory

Billing

Manage your subscription plan, payment method, and usage.

View and manage your subscription from Settings → Billing.

Plans

PlanPriceKey Features
StarterFree tierCore CRM, basic reporting, 1 pipeline
GrowthPer user/monthAdvanced reporting, automations, email integration
ProfessionalPer user/monthAll Growth features plus AI, telephony, multiple pipelines
EnterpriseCustom pricingAll Professional features plus ERP integration, Data Lake, SLA policies, SSO

Usage Monitoring

The billing page shows current usage across three meters:

  • AI Credits — Tokens consumed by AI features (chat, email drafting, call analysis)
  • Automations — Total automation actions executed this billing period
  • Storage — File storage used (uploads, attachments)

Payment Method

Update your payment card from the billing page. Click Update next to your current card to enter new payment details.

Invoice History

View and download past invoices as PDF from the invoice history table. Each entry shows the date, amount, and payment status.

Upgrading or Downgrading

Click Upgrade or Downgrade on the plan comparison to change your subscription. Changes take effect at the start of the next billing period.

On this page